Frequently Asked Questions
Below you will find answers to the questions we are most frequently asked on Felix subscriptions, our online courses, content, platform, or pricing. Don’t hesitate to contact us if you have additional questions
Plans and pricing
Can I get a refund on my plan?
Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Annual plans cannot be refunded if our courses have been accessed, or any certificates have been earned. Please see our
refunds policy for more details.
If you have further questions on refunds, please email our customer support at info@fe.training.